Published skills
customer-360
Full customer lookup across [Gorgias](https://composio.dev/toolkits/gorgias) tickets and [HubSpot](https://composio.dev/toolkits/hubspot) CRM.
customer-winback
Identify churned or at-risk customers and draft personalized winback emails
draft-reply
Draft a customer support email reply based on ticket context.
angry-customer-playbook
Step-by-step de-escalation guide for handling angry or abusive customer messages.
bug-report
Extract a structured bug report from a support ticket and create a [Linear](https://composio.dev/toolkits/linear) issue.
intercom-resolve
Manage and resolve [Intercom](https://composio.dev/toolkits/intercom) conversations — triage, reply, snooze, or close
knowledge-search
Search the knowledge base in [Notion](https://composio.dev/toolkits/notion) for answers to customer questions.
freshdesk-triage
Pull open tickets from [Freshdesk](https://composio.dev/toolkits/freshdesk) and triage by priority, type, and SLA
call-summary
Summarize customer support/sales calls from [Dialpad](https://composio.dev/toolkits/dialpad) or [Leexi](https://composio.dev/toolkits/leexi) call logs
chatbot-review
Review and improve AI chatbot responses using conversation logs from [Botsonic](https://composio.dev/toolkits/botsonic), [Docsbot](https://composio.dev/toolkits/docsbot-ai), or [Landbot](https://composio.dev/toolkits/landbot)
contact-sync
Sync customer data between [Gorgias](https://composio.dev/toolkits/gorgias) and [HubSpot](https://composio.dev/toolkits/hubspot) - find mismatches and missing contacts
auto-tag
Automatically analyze and tag untagged [Gorgias](https://composio.dev/toolkits/gorgias) tickets based on content.
lead-enrich
Enrich customer/lead profiles with business data using [LeadIQ](https://composio.dev/toolkits/leadiq), [RocketReach](https://composio.dev/toolkits/rocket-reach), or [Clearout](https://composio.dev/toolkits/clearout)
macro-builder
Analyze ticket history to identify patterns and generate reusable support macros/playbooks.
merge-tickets
Find and flag duplicate or related [Gorgias](https://composio.dev/toolkits/gorgias) tickets that should be merged
csat-followup
Send CSAT follow-up emails to customers after ticket resolution via [Gmail](https://composio.dev/toolkits/gmail)
root-cause
Analyze a set of related tickets to identify the underlying root cause.
sentiment-check
Analyze customer message text for sentiment, urgency, and emotional tone.
sla-monitor
Check SLA compliance across open tickets and flag breaches or at-risk tickets
support-metrics
Generate a support metrics summary from [Gorgias](https://composio.dev/toolkits/gorgias) tickets and optionally push to [Google Sheets](https://composio.dev/toolkits/googlesheets)
ticket-summarize
Summarize a support ticket thread into key points and action items.
email-verify
Bulk verify customer email addresses using [Clearout](https://composio.dev/toolkits/clearout) or [Mailcheck](https://composio.dev/toolkits/mailcheck)
escalate
Escalate a support ticket to a [Linear](https://composio.dev/toolkits/linear) issue and notify the team on [Slack](https://composio.dev/toolkits/slack).
feedback-digest
Aggregate and analyze customer feedback from [Delighted](https://composio.dev/toolkits/delighted), [GatherUp](https://composio.dev/toolkits/gatherup), [Gleap](https://composio.dev/toolkits/gleap), or [Simplesat](https://composio.dev/toolkits/simplesat)
handoff-notes
Generate agent handoff notes for shift changes or ticket reassignment
inbox-zero
Scan your support inbox and batch-process tickets with quick actions (reply, tag, assign, close)
ticket-triage
Pull open [Gorgias](https://composio.dev/toolkits/gorgias) support tickets and triage them by urgency, category, and sentiment
tone-rewriter
Rewrite a support response in a different tone - formal, casual, technical, empathetic, or concise.
qa-response
Review a drafted support response for quality, accuracy, tone, and completeness before sending.
refund-processor
Process a refund request by gathering context and preparing the refund workflow.
response-templates
Generate or suggest canned response templates for common support scenarios.
nps-collect
Send NPS/CSAT surveys and analyze results using [Delighted](https://composio.dev/toolkits/delighted) or [Satismeter](https://composio.dev/toolkits/satismeter)
outreach-campaign
Set up customer outreach sequences via [Lemlist](https://composio.dev/toolkits/lemlist), [Reply.io](https://composio.dev/toolkits/reply-io), or [Woodpecker](https://composio.dev/toolkits/woodpecker-co)
proposal-draft
Draft and send client proposals via [Better Proposals](https://composio.dev/toolkits/better-proposals) or [Bidsketch](https://composio.dev/toolkits/bidsketch)
translate-ticket
Translate a customer message and draft a reply in their language.
vip-alert
Identify VIP/high-value customer tickets and flag them for priority handling.
weekly-digest
Generate a weekly support digest and post it to [Slack](https://composio.dev/toolkits/slack)
whatsapp-support
Handle WhatsApp customer support conversations via [Wati](https://composio.dev/toolkits/wati) or [Whautomate](https://composio.dev/toolkits/whautomate)
zendesk-triage
Pull open tickets from [Zendesk](https://composio.dev/toolkits/zendesk) and triage by priority, category, and SLA status
zoho-desk-triage
Pull open tickets from [Zoho Desk](https://composio.dev/toolkits/zoho-desk) and triage by priority and department
Category alert