wyre-technology

Use this skill when working with Atera alerts - viewing, acknowledging, resolving, or managing alerts from monitored devices. Covers alert types, severity levels, alert sources, and alert-to-ticket conversion. Essential for MSP monitoring operations through Atera.

Use this skill when working with the Atera REST API - authentication, pagination, rate limiting, and error handling. Covers X-API-KEY header authentication, OData-style pagination, 700 requests/minute rate limits, and best practices for API integration.

Use this skill when working with Atera tickets - creating, updating, searching, or managing service desk operations. Covers ticket fields, statuses, priorities, comments, work hours, and billing duration. Essential for MSP technicians handling service delivery through Atera.

Use this skill when working with Auvik alerts - severity tiers, status lifecycle, dismissal semantics, and the common alertName patterns that show up in MSP NOC queues.

Use this skill when working with the Auvik MCP tools - JSON:API envelope shape, basic-auth credential model, region routing, cursor-based pagination, rate-limit handling, and the v1 vs v2 device API distinction.

Use this skill when working with Auvik device records - identifying device types, interpreting manageStatus, reading lifecycle and warranty fields, and choosing between the v1 list endpoint and the detailed device endpoints.

Use this skill when connecting the azure-mcp vendor through the WYRE MCP Gateway — registering an Azure service principal, supplying tenantId/clientId/clientSecret, and granting least-privilege Reader-tier RBAC. Covers the read-only deployment model and why broader write roles must not be granted.

Use this skill for Azure cost, pricing, capacity, and inventory work through the azure-mcp connector — retail pricing lookups, subscription quota and usage-limit checks, and listing/inspecting subscriptions and resource groups. All read-only.

Use this skill for Azure observability, diagnostics, and resource-health work through the azure-mcp connector — pulling Azure Monitor metrics, running Log Analytics KQL queries, checking alert state, reading Resource Health status, triaging AppLens diagnostics, and reviewing Azure Advisor recommendations. All read-only.

Use this skill when working with the Better Stack MCP tools -- available tools, authentication via Bearer token, API structure, cursor-based pagination, rate limiting, error handling, and best practices. Better Stack covers Uptime, Telemetry (Logtail), and Error Tracking products in a single MCP server.

Use this skill when working with Better Stack incidents -- listing, triaging, acknowledging, and resolving incidents triggered by uptime monitors or manual reports.

Use this skill when working with Better Stack log management (Logtail) -- querying logs, managing log sources, structured log search, log-based alerting, and log analysis workflows.

Use this skill when working with Better Stack uptime monitors -- listing, creating, updating, pausing, and deleting monitors, heartbeat monitors, monitor groups, and check types.

Use this skill when working with Better Stack on-call schedules -- on-call calendars, escalation/notification policies, rotation management, understanding who is currently on-call, and responding to active incidents via the on-call flow.

Use this skill when working with Better Stack status pages -- managing status pages, adding resources/components, posting maintenance windows, and communicating service status to end users.

Use this skill when working with Blackpoint Cyber (CompassOne) asset data — listing assets by class for a tenant, searching across classes, pulling asset detail, and walking parent/child/sibling relationships to build a blast-radius or topology view.

Use this skill when investigating a Blackpoint Cyber detection — drilling from a tenant to its assets, walking the detection list, pulling vulnerability and dark-web context, and assembling an incident timeline.

Use this skill when operating Blackpoint Cyber (CompassOne) at the MSP partner level to enumerate customer tenants, sweep detections and vulnerabilities, spot volume anomalies, and build per-tenant scorecards.

Use this skill to analyze Blackpoint Cyber (CompassOne) exposure data, including host vulnerabilities, scan history, dark-web leaks, and external internet exposures.

Use this skill when working with Blumira API authentication, understanding the dual path structure (org vs MSP), constructing filtered queries, handling pagination, or troubleshooting API errors.

Use this skill when listing or looking up Blumira users, finding user IDs for finding assignment, or auditing user access.

Use this skill for CIPP alerts and audit logs, reviewing queued alert backlogs, investigating sign-in or admin activity, and correlating alerts with tenants. It provides a read-only triage surface for the CIPP alerting subsystem.

Use this skill to list or create M365 groups in CIPP, including security groups, distribution lists, and mail-enabled security groups. It covers tenant-scoped group enumeration and creation for user onboarding or access management.

Use this skill when reviewing M365 conditional access policies and named locations through CIPP, auditing CA coverage, finding policies that exclude critical apps, listing trusted IP ranges, and identifying tenants without baseline conditional access. This read-only surface focuses on security posture review.

Use this skill for CIPP tenant management, including listing managed M365 tenants, checking details, identifying tenant IDs/domains, and scoping operations. It serves as the starting point for most CIPP workflows, as other tools typically require a tenant filter.

Use this skill when working with ConnectWise Automate clients - creating, reading, updating, and deleting client organizations. Covers client identifiers, locations, client-level settings, groups, extra data fields (EDFs), and client hierarchy management.

Use this skill when working with ConnectWise Automate computers/endpoints - listing, searching, managing, and monitoring devices. Covers computer identifiers (ComputerID, Name, MAC), computer statuses (online/offline), hardware/software inventory, patch status, antivirus status, and remote management operations.

Use this skill when working with ConnectWise Automate monitors - configuring thresholds, creating templates, and assigning to computers. Covers monitor types (internal, remote, SNMP), alert thresholds, monitor templates, assignment methods, and monitor status evaluation.

Use this skill when working with ConnectWise PSA projects - creating, updating, managing project phases, templates, and resource allocation. Covers project lifecycle, budgeting, billing methods, and project tickets. Essential for MSPs delivering project-based services through ConnectWise PSA.

Use this skill when working with ConnectWise PSA tickets - creating, updating, searching, or managing service desk operations. Covers ticket fields, service boards, statuses, priorities, SLAs, ticket notes, and workflow automation. Essential for MSP technicians handling service delivery through ConnectWise PSA.

Use this skill when working with ConnectWise PSA time entries - creating, updating, searching, or managing time tracking. Covers billable vs non-billable time, work types, work roles, time approval, and time sheet operations. Essential for MSPs tracking technician time and billing in ConnectWise PSA.

Use this skill when working with the Crewhu MCP tools — token-based authentication via the `X-Crewhu-Api-Token` header, read-heavy tool surface, pagination, and error handling.

Use this skill when managing Domotz agents (collectors), sites, and network probes -- listing agents, checking agent health, viewing site details, and monitoring collector connectivity.

Use this skill when working with Domotz alerts -- viewing active alerts, configuring alert profiles, managing alert triggers, and handling notifications for device and network events.

Use this skill when working with the Domotz MCP tools -- available tools, authentication via API key, API structure, pagination, rate limiting, region selection, error handling, and best practices.

Use this skill when working with Domotz Eyes -- TCP and HTTP sensors, custom monitoring checks, synthetic tests, latency tracking, and service availability monitoring.

Use this skill when working with Domotz network operations -- network scanning, SNMP polling, port monitoring, speed tests, and network topology discovery.

Use this skill when working with Checkpoint Harmony Email security incidents - incident lifecycle, status transitions, investigation workflows, notes and evidence collection, remediation tracking. Covers incident creation, triage, escalation, and closure workflows for email security events. Essential for MSP security analysts managing incident response across customer tenants in Checkpoint Harmony

Use this skill when working with Checkpoint Harmony Email security policies - DLP policies, anti-phishing rules, anti-malware settings, quarantine policies, allow/block lists, and policy configuration. Covers policy types, enable/disable workflows, policy effects, and policy tuning best practices. Essential for MSP administrators managing email security policies across customer tenants in Checkpoi

Use this skill when working with Checkpoint Harmony Email quarantine - listing, searching, releasing, deleting quarantined emails. Covers quarantine reasons, release workflows, bulk operations, and quarantine policies. Essential for MSP security analysts managing email quarantine across customer tenants in Checkpoint Harmony Email & Collaboration (Avanan).

Use this skill when working with Checkpoint Harmony Email threat detection and analysis - phishing, malware, BEC, account takeover, IOC extraction, threat timelines, and severity assessment. Covers threat types, detection engines, indicator analysis, and threat intelligence workflows. Essential for MSP security analysts investigating email-borne threats detected by Checkpoint Harmony Email & Colla

Use this skill when working with the KnowBe4 REST API - Bearer token authentication, multi-region base URLs, pagination, rate limiting, error handling, and common request patterns. Covers all KnowBe4 API regions (US, EU, CA, UK, DE), authentication headers, response formats, and retry strategies.

Use this skill when working with the Proofpoint API - authentication using HTTP Basic Auth with service principal and secret, base URLs, rate limits, pagination, error codes, and common integration patterns. Covers TAP SIEM API, quarantine API, people API, and URL Defense API authentication and usage patterns.

Use this skill when working with Proofpoint forensics and threat response - auto-pull, search and destroy, message trace, evidence collection, and remediation workflows. Covers post-delivery remediation, message investigation, and incident response procedures for email-borne threats.

Use this skill when working with Proofpoint Targeted Attack Protection (TAP) - retrieving threat events, click tracking, message delivery and blocking data, SIEM integration feeds, and threat type analysis. Covers URL threats, attachment threats, message-level threats, permitted and blocked clicks, and campaign correlation. Essential for MSP security analysts monitoring email threat activity.

Use this skill when working with HaloPSA agents (technicians) and teams — listing technicians, retrieving agent details, and listing team structures. Essential for MSP service managers assigning tickets, understanding team capacity, and looking up technician IDs for ticket assignment.

Use this skill when working with the HaloPSA REST API - OAuth 2.0 Client Credentials authentication, tenant-aware URLs, query building, pagination, rate limiting, and error handling. Covers token acquisition, request patterns, retry strategies, and best practices for HaloPSA API integration.

Use this skill when working with HaloPSA clients - creating, updating, searching, or managing customer relationships. Covers client fields, sites/locations, contacts, client types, and onboarding workflows. Essential for MSP account managers handling CRM in HaloPSA.