Category Design - Create and Dominate New Markets
Become the Category King by creating new markets instead of competing in existing ones
When to Use This Skill
- Launching a company or product that doesn't fit cleanly into existing categories
- Stuck in commodity competition where you're compared feature-to-feature with competitors
- Redefining your market position when "better" isn't working as a strategy
- Planning a major market announcement or product launch
- Escaping price pressure by creating net new demand instead of fighting for existing pie
- Building your company narrative for investors, employees, and customers
- Feeling like you're losing to entrenched incumbents despite having a superior solution
Methodology Foundation
| Aspect | Details |
|---|---|
| Source | Play Bigger: How Pirates, Dreamers, and Innovators Create and Dominate Markets (2016) |
| Experts | Al Ramadan, Dave Peterson, Christopher Lochhead, Kevin Maney |
| Core Principle | "Companies that design and dominate new categories capture 76% of the total market value. Being better isn't enough—you must be different." |
What Claude Does vs What You Decide
| Claude Does | You Decide |
|---|---|
| Structures analysis frameworks | Strategic priorities |
| Synthesizes market data | Competitive positioning |
| Identifies opportunities | Resource allocation |
| Creates strategic options | Final strategy selection |
| Suggests implementation approaches | Execution decisions |
What This Skill Does
This skill helps you escape the trap of "better" and create something "different." Most companies fail because they try to out-compete entrenched incumbents on their terms. Category Design flips the script.
Instead of fighting for scraps in existing markets, you'll:
- Find problems others don't see - Identify costly problems hidden in plain sight
- Design the category - Create the rules that favor you
- Condition the market - Make your problem feel urgent and your solution inevitable
- Execute Lightning Strikes - Launch in ways that change how people think
- Become the Category King - Capture 76% of market value, not 24%
The result: You stop competing and start creating markets where you make the rules.
How to Use
Prompt Examples
Help me identify if my product/company is a true category creator or just a "better" competitor.
Here's what we do: [description]. Walk me through the category design diagnostic.
I'm competing in [existing category] against [competitors]. Help me find a new category
framing that makes our competition irrelevant. Use the Play Bigger methodology.
Write a POV (Point of View) document for my company using the category design format.
Our product: [description]. Our audience: [audience]. The problem we solve: [problem].
Plan a Lightning Strike for launching our new category. We have [budget] and [timeframe].
Include event strategy, PR, content, and sales enablement components.
Create a Category Blueprint for [my product/service] that shows how all the components
work together as a unified category solution.
Instructions
The Category Design Framework
┌─────────────────────────────────────────────────────────────┐
│ THE THREE PILLARS OF CATEGORY CREATION │
├─────────────────────────────────────────────────────────────┤
│ │
│ PRODUCT DESIGN COMPANY DESIGN CATEGORY DESIGN │
│ ────────────── ────────────── ────────────── │
│ Solves the Creates culture Battle for │
│ category and org that public opinion │
│ problem supports both about the problem │
│ │
│ ↓ ↓ ↓ │
│ │
│ ALL THREE MUST ALIGN │
│ │
└─────────────────────────────────────────────────────────────┘
The Five Golden Rules
Before starting, internalize these principles:
| Rule | What It Means |
|---|---|
| 1. Fight the status quo, not competition | Make what competitors do irrelevant, not inferior |
| 2. Know who it's for (and who it's not) | Narrow focus creates stronger category claim |
| 3. See problems others can't | The best problems are hidden in plain sight |
| 4. Solve with a vision for the future | Paint a compelling picture of what's possible |
| 5. Frame it. Name it. Claim it. | Own the language and definition |
Step 1: Find the Problem
The problem is the foundation. Without the right problem, there is no category.
Requirements for a category-worthy problem:
| Requirement | Test |
|---|---|
| Unsolved or poorly solved | Current solutions have significant gaps |
| Costly | Not solving it costs time, money, reputation, or opportunity |
| Widespread | Enough people have it to create a market |
| Creates an "aha" moment | When framed correctly, people immediately recognize it |
| Non-obvious | If it were obvious, incumbents would have solved it |
Category Potential Formula:
CP = Pr × P
CP = Category Potential
Pr = Number of people/companies with the problem
P = What they're willing to pay to solve it
Example:
- 500,000 companies have the problem
- They'd pay $5,000/year to solve it
- CP = $2.5B annual category potential
Problem Discovery Questions:
- What do our best customers complain about that we thought was "just how it is"?
- What takes our customers 10x longer than it should?
- What are our customers apologizing to THEIR customers about?
- What would our customers' CEO care about that their current vendors can't solve?
- If we could wave a magic wand, what reality would we create?
Step 2: Name the Category
The name unifies all your solution components into a single concept.
Good Category Names:
- Content Streaming (Netflix)
- Experience Management (Qualtrics)
- Ridesharing (Uber)
- Connectivity Cloud (Cloudflare)
Naming Principles:
| Principle | Explanation |
|---|---|
| Single-minded | One name, not a Lego set of features |
| Searchable | People will eventually Google this |
| Ownable | You can claim it and defend it |
| Expandable | Room to grow without renaming |
| Intuitive | New people get it quickly |
Naming Exercise: Complete this sentence: "We invented _____________ so that [customer] can [outcome]."
Step 3: Create the Category Blueprint
The Blueprint shows how your category works—not just your product, but the entire category ecosystem.
Blueprint Components:
┌─────────────────────────────────────────────────────────────┐
│ [CATEGORY NAME] │
├─────────────────────────────────────────────────────────────┤
│ │
│ ┌─────────────┐ ┌─────────────┐ ┌─────────────┐ │
│ │ COMPONENT │ ↔ │ COMPONENT │ ↔ │ COMPONENT │ │
│ │ ONE │ │ TWO │ │ THREE │ │
│ └─────────────┘ └─────────────┘ └─────────────┘ │
│ ↕ ↕ ↕ │
│ ┌───────────────────────────────────────────────────┐ │
│ │ DATA / INTELLIGENCE LAYER │ │
│ └───────────────────────────────────────────────────┘ │
│ ↕ ↕ ↕ │
│ ┌─────────────┐ ┌─────────────┐ ┌─────────────┐ │
│ │ OUTCOME │ │ OUTCOME │ │ OUTCOME │ │
│ │ ONE │ │ TWO │ │ THREE │