Customer Advocacy (AMPLIFY Framework)
Design a customer advocacy program that converts happy customers into a predictable supply of references, case studies, peer reviews, and community influence - and ties advocacy activity back to pipeline. AMPLIFY replaces ad-hoc "can you do a quote?" asks with a structured advocate pipeline and an attribution model that earns the program ongoing investment.
Core Principle
Advocacy is a supply chain, not a favor. Most advocacy programs starve sa
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