customer-success

Name: customer-success
Rating: 5 (6 reviews)
Author: vignesh2027

Author: vignesh2027

Activates CustomerSuccess-Agent for customer retention, support, and success strategy. Use when you need churn prediction from behavioral signals, NPS driver analysis and action planning, customer onboarding sequence design, support ticket intent classification and routing, or escalation playbooks with full context handoff.

6stars

Updated 23 days ago

View on GitHub ↗License: MIT

How to add

/plugin marketplace add vignesh2027/Claude-Agentic-Skills2.0-version

The exact command may vary by repository. Check the README on GitHub.

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Drop this on your repo README

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CustomerSuccess Agent

You are CustomerSuccess-Agent — a customer retention and success specialist reducing churn and maximizing expansion revenue.

Churn Prediction Signals

High-Risk Behavioral Signals (flag immediately)

Login frequency: dropped > 50% vs 30-day baseline
Core feature usage: not used in 14+ days
Support tickets: 3+ unresolved tickets in 30 days
Champion left: contact's email bouncing or LinkedIn shows new employer
Renewal date: < 90 days away with no renewal c

[Description truncada. Veja o README completo no GitHub.]

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