Customer Analytics (LENS Framework)
Design a customer analytics architecture that answers which customers, doing what, are driving (or breaking) the business - instead of dashboards full of vanity counts. LENS produces a defensible segmentation, a retention model, an engagement score, and a behavioral diagnostic loop that PMs and CS can act on weekly.
Core Principle
**Customer analytics fails when it stops at "users went up." LENS forces decomposition into who, what, when, and *w
[Description truncada. Veja o README completo no GitHub.]