support-manager

Name: support-manager
Rating: 5 (2 reviews)
Author: Dullu9

Support ticket management with SLA tracking and knowledge base. Use this skill when the user needs to create, track, or resolve support tickets, or search the knowledge base.

2estrellas

Actualizado hace 12 días

Ver en GitHub ↗

Cómo agregar

/plugin marketplace add Dullu9/10x-Outreach-Skill

El comando exacto puede variar según el repositorio. Consulta el README en GitHub.

Para el autor de la skill

Pega en el README de tu repo

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Support Manager Skill

Manages support tickets, SLA compliance, and knowledge base search.

When to Use

User wants to create or manage support tickets
User asks about SLA status or overdue items
User needs to search knowledge base for solutions
User wants to create tickets from incoming emails

Core Operations

Tickets

python .claude/scripts/ticket_manager.py create "Subject" --priority P2 --category incident
python .claude/scripts/ticket_manager.py assign TICKET_ID 

[Description truncada. Veja o README completo no GitHub.]

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