Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success. Use when analyzing customer accounts, reviewing retention metrics, scoring at-risk customers, or when the user mentions churn, customer health scores, upsell opportunities, expansion revenue, retention analysis, or customer analytics. Runs three Python CLI
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Customer Success Manager
Production-grade customer success analytics with multi-dimensional health scoring, churn risk prediction, and expansion opportunity identification. Three Python CLI tools provide deterministic, repeatable analysis using standard library only -- no external dependencies, no API calls, no ML models.
Table of Contents
[Input Requirements](#input-requirements)
[Output Formats](#output-formats)
[How to Use](#how-to-use)
[Scripts](#scripts)
[Reference Gu
[Description truncada. Veja o README completo no GitHub.]