Datto RMM Audit

Datto RMM Audit Data

Overview

Audit data in Datto RMM provides detailed hardware and software inventory for managed devices. The agent periodically collects this information and reports it to the platform. This skill covers accessing audit data, understanding its structure, and common audit workflows.

Key Concepts

Audit Categories

| Category | Description | Examples | |----------|-------------|----------| | Hardware | Physical components | CPU, RAM, disks, motherboard | | Software | Installed applications | Programs, versions, publishers | | Network | Network configuration | Interfaces, IPs, MACs | | Operating System | OS details | Version, build, architecture | | ESXi | VMware hypervisor info | VMs, datastores, hosts | | Printer | Network printers | Name, model, status |

Audit Freshness

Audit data is collected periodically:

• Standard devices: Every 24 hours
• Software changes: Real-time detection
• On-demand: Triggered by agent commands

Field Reference

Hardware Audit

interface HardwareAudit {
  // Processor
  processor: {
    name: string;               // "Intel Core i7-10700"
    cores: number;              // Physical cores
    logicalProcessors: number;  // Logical processors
    speed: number;              // Clock speed (MHz)
    architecture: string;       // "x64", "ARM64"
  };

  // Memory
  memory: {
    totalRam: number;           // Total RAM (bytes)
    availableRam: number;       // Available RAM (bytes)
    slots: MemorySlot[];
  };

  // Storage
  disks: DiskInfo[];

  // Motherboard
  motherboard: {
    manufacturer: string;       // "Dell Inc."
    product: string;            // "0VNP2H"
    serialNumber: string;
  };

  // BIOS
  bios: {
    manufacturer: string;
    version: string;
    releaseDate: string;
  };
}

interface MemorySlot {
  slot: string;                 // "DIMM1"
  size: number;                 // Size (bytes)
  speed: number;                // Speed (MHz)
  type: string;                 // "DDR4"
  manufacturer: string;
}

interface DiskInfo {
  name: string;                 // "Disk 0"
  model: string;                // "Samsung SSD 970 EVO"
  serialNumber: string;
  size: number;                 // Total size (bytes)
  interface: string;            // "NVMe", "SATA"
  mediaType: string;            // "SSD", "HDD"
  partitions: PartitionInfo[];
}

interface PartitionInfo {
  name: string;                 // "C:"
  size: number;                 // Partition size
  freeSpace: number;            // Free space
  fileSystem: string;           // "NTFS", "exFAT"
}

Software Audit

interface SoftwareAudit {
  applications: Application[];
  totalCount: number;
  lastScan: number;             // Unix milliseconds
}

interface Application {
  name: string;                 // "Microsoft Office Professional Plus 2019"
  version: string;              // "16.0.14430.20234"
  publisher: string;            // "Microsoft Corporation"
  installDate: string;          // "2024-01-15"
  installLocation?: string;     // "C:\\Program Files\\Microsoft Office"
  size?: number;                // Installed size (bytes)
  uninstallString?: string;     // Uninstall command
  isUpdate: boolean;            // Is Windows Update
  architecture: string;         // "x64", "x86"
}

Network Audit

interface NetworkAudit {
  interfaces: NetworkInterface[];
  dnsServers: string[];
  defaultGateway: string;
  domainName?: string;
  workgroup?: string;
}

interface NetworkInterface {
  name: string;                 // "Ethernet"
  description: string;          // "Intel I219-LM Gigabit"
  macAddress: string;           // "00:1A:2B:3C:4D:5E"
  ipAddresses: IPAddress[];
  speed: number;                // Link speed (Mbps)
  status: string;               // "Up", "Down"
  type: string;                 // "Ethernet", "Wi-Fi", "Virtual"
}

interface IPAddress {
  address: string;              // "192.168.1.100"
  subnetMask: string;           // "255.255.255.0"
  type: string;                 // "IPv4", "IPv6"
}

ESXi Host Audit

interface ESXiAudit {
  version: string;              // "7.0.3"
  build: string;                // "19193900"
  hostname: string;

  // Hardware
  cpuModel: string;
  cpuCores: number;
  totalMemory: number;          // Bytes

  // Virtual Machines
  vms: VirtualMachine[];

  // Datastores
  datastores: Datastore[];

  // Network
  virtualSwitches: VSwitch[];
}

interface VirtualMachine {
  name: string;
  powerState: string;           // "poweredOn", "poweredOff", "suspended"
  guestOS: string;
  cpuCount: number;
  memoryMB: number;
  diskSizeGB: number;
  vmwareToolsStatus: string;
}

interface Datastore {
  name: string;
  type: string;                 // "VMFS", "NFS", "vSAN"
  capacity: number;             // Bytes
  freeSpace: number;
  vmCount: number;
}

API Patterns

Get Device Audit

GET /api/v2/device/{deviceUid}/audit
Authorization: Bearer {token}

Response:

{
  "deviceUid": "d4e5f6a7-b8c9-0d1e-2f3a-4b5c6d7e8f9a",
  "lastAuditDate": 1707991200000,
  "hardware": {
    "processor": {
      "name": "Intel Core i7-10700",
      "cores": 8,
      "logicalProcessors": 16,
      "speed": 2900
    },
    "memory": {
      "totalRam": 34359738368,
      "availableRam": 17179869184,
      "slots": [...]
    },
    "disks": [...]
  },
  "operatingSystem": {
    "name": "Windows 11 Pro",
    "version": "10.0.22631",
    "architecture": "64-bit",
    "installDate": "2023-10-15",
    "lastBootTime": 1707800000000
  },
  "network": {
    "interfaces": [...],
    "dnsServers": ["192.168.1.1", "8.8.8.8"],
    "defaultGateway": "192.168.1.1"
  }
}

Get Software Inventory

GET /api/v2/device/{deviceUid}/audit/software
Authorization: Bearer {token}

Response:

{
  "deviceUid": "d4e5f6a7-b8c9-0d1e-2f3a-4b5c6d7e8f9a",
  "lastScan": 1707991200000,
  "totalCount": 156,
  "applications": [
    {
      "name": "Google Chrome",
      "version": "121.0.6167.140",
      "publisher": "Google LLC",
      "installDate": "2024-01-20",
      "architecture": "x64"
    },
    {
      "name": "Microsoft 365 Apps",
      "version": "16.0.17231.20182",
      "publisher": "Microsoft Corporation",
      "installDate": "2023-12-10",
      "architecture": "x64"
    }
  ]
}

Get ESXi Host Audit

GET /api/v2/device/{deviceUid}/audit/esxi
Authorization: Bearer {token}

Get Printer Audit

GET /api/v2/device/{deviceUid}/audit/printers
Authorization: Bearer {token}

Workflows

Software Compliance Check

async function checkSoftwareCompliance(client, deviceUid, requirements) {
  const audit = await client.request(`/api/v2/device/${deviceUid}/audit/software`);
  const apps = audit.applications || [];

  const results = requirements.map(req => {
    const found = apps.find(app =>
      app.name.toLowerCase().includes(req.name.toLowerCase())
    );

    if (!found) {
      return {
        requirement: req.name,
        status: 'missing',
        compliant: false
      };
    }

    // Check version if specified
    if (req.minVersion) {
      const versionOk = compareVersions(found.version, req.minVersion) >= 0;
      return {
        requirement: req.name,
        status: versionOk ? 'compliant' : 'outdated',
        installedVersion: found.version,
        requiredVersion: req.minVersion,
        compliant: versionOk
      };
    }

    return {
      requirement: req.name,
      status: 'installed',
      installedVersion: found.version,
      compliant: true
    };
  });

  return {
    deviceUid,
    totalRequirements: requirements.length,
    compliant: results.filter(r => r.compliant).length,
    nonCompliant: results.filter(r => !r.compliant).length,
    results
  };
}

function compareVersions(a, b) {
  const partsA = a.split('.').map(Number);
  const partsB = b.split('.').map(Number);