Use when managing SAP post-go-live hypercare, setting up a hypercare war room, triaging live production issues, tracking stabilization, planning hypercare exit, or transitioning support to BAU. Triggers on any request involving post-go-live support, day-one issues, hypercare period, stabilization criteria, or support handover.
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SAP Post-Go-Live Hypercare Management
This skill enforces a structured, measurable hypercare period — preventing premature exit from hypercare, untracked P1 downgrades, and BAU handover before the system has actually stabilized.
Iron Laws
NEVER EXIT HYPERCARE WITHOUT MEETING ALL STABILIZATION CRITERIA. A stabilization criterion is a hard gate, not a guideline. "Things are mostly quiet" is not a criterion. Zero P1s for the defined period is a criterion.
**NEVER DOWNGRADE A
[Description truncada. Veja o README completo no GitHub.]
