Design information architecture, wayfinding systems, and navigation structures for documentation sites and applications. Use when the user asks to design navigation, plan a sitemap, structure a sidebar or menu, define content hierarchy, design breadcrumbs, or organize how users move through content. NOT for user journey maps or touchpoint flows across time (use user-journey-design). NOT for microc
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Navigation Design
Create intuitive wayfinding systems for content and applications. Navigation design determines whether users find what they need or abandon in frustration. Good navigation is invisible; bad navigation is the #1 complaint on support channels.