Salesforce B2C Commerce Jobs

Before Writing Code

ALWAYS fetch live documentation BEFORE writing any job code:

1. Web-search: "Salesforce B2C Commerce job framework documentation 2026"
2. Web-search: "SFCC custom job step implementation guide 2026"
3. WebFetch official Salesforce docs for:
   • Job framework reference and execution context
   • System job types and parameters
   • Cron expression syntax for B2C Commerce
   • sfcc-ci job command reference

Why: Job APIs, execution contexts, and best practices evolve with each B2C Commerce release. Always verify current patterns.

Conceptual Architecture

Job Framework Overview

The job framework provides scheduled background processing in B2C Commerce:

• Job execution engine: Server-side background task runner
• Job steps: Individual units of work within a job (one job can have multiple steps)
• Job scheduling: Cron-based recurring or manual/API triggering
• Job monitoring: Business Manager dashboard (Administration > Operations > Jobs)

Job Types

Step Types

Cron Expression Examples

0 0 2 * * ?        Every day at 2:00 AM
0 */15 * * * ?     Every 15 minutes
0 0 0 1 * ?        First day of month at midnight
0 0 18 ? * MON-FRI Weekdays at 6:00 PM

Format: seconds minutes hours day-of-month month day-of-week

Status Return Concept

Every job step must return a dw.system.Status object:

There is no Status.WARN. For partial success, return Status.OK with a descriptive message (e.g., 'PARTIAL' status code with error count in the message).

// Pattern: Status return
var Status = require('dw/system/Status');
return new Status(Status.OK, 'COMPLETED', 'message');
// Fetch live docs for Status constructor

Chunk Processing Lifecycle

For large datasets, chunk-oriented processing follows this lifecycle:

1. Read: Iterator provides next item (or batch of items)
2. Process: Transform/validate each item
3. Write: Persist results (wrapped in transaction)
4. Commit: Framework commits at configured intervals

The framework manages batching, transaction boundaries, and error recovery. Fetch live docs for the exact chunk step interface (read, process, write, afterStep methods).

Job Context and Parameters

Job step parameters are configured in Business Manager per job and accessed at runtime:

• jobStepExecution.getParameterValue('ParamName') -- retrieve config values
• jobStepExecution.isDisabled() -- check if step is disabled
• Parameter types: String, Number, Boolean, File

System Jobs

Monitoring

• Business Manager: Administration > Operations > Jobs -- execution history, error logs, manual triggering
• sfcc-ci CLI: sfcc-ci job:run --job-id <id> and sfcc-ci job:status --job-execution-id <id>
• Use dw/system/Logger for structured logging within job steps

Best Practices

Design Principles

• Make job steps idempotent -- running twice produces the same result (use absolute values, not increments)
• Use chunked processing with Transaction.wrap() per batch, not per item
• Externalize configuration via job parameters rather than hardcoding values
• Return meaningful Status messages with item counts and error summaries

Error Handling

• Wrap job logic in try/catch; return Status.ERROR on failure
• For partial failures, catch per-item errors, accumulate counts, return Status.OK with descriptive message
• Log errors with dw/system/Logger including item identifiers for debugging

Transaction Management

• Wrap batch operations in Transaction.wrap() (per batch, not per item)
• Keep transaction scope minimal to reduce lock contention
• Close iterators (e.g., products.close()) in finally blocks to prevent resource leaks

Scheduling and Monitoring

• Schedule resource-intensive jobs during off-peak hours
• Monitor execution times and error rates in Business Manager
• Set up alerts for failed job executions
• Test jobs with small batch sizes before production deployment

Fetch the B2C Commerce job framework reference, cron syntax guide, and sfcc-ci documentation for exact step interfaces, parameter configuration, and chunk processing patterns before implementing.