support-manager

Name: support-manager
Rating: 5 (4 reviews)
Author: OpenAnalystInc

Support ticket management with SLA tracking and knowledge base. Use this skill when the user needs to create, track, or resolve support tickets, or search the knowledge base.

4estrelas

Atualizado há 3 meses

Ver no GitHub ↗

Como adicionar

/plugin marketplace add OpenAnalystInc/10x-Outreach-Skill

O comando exato pode variar conforme o repositório. Confira o README no GitHub.

Para o autor da skill

Cole no README do seu repo

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[![Listada na Skillteca](https://www.skillteca.com.br/api/badge/support-manager/svg)](https://www.skillteca.com.br/skills/support-manager?utm_source=badge&utm_medium=readme&utm_campaign=badge)

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Support Manager Skill

Manages support tickets, SLA compliance, and knowledge base search.

When to Use

User wants to create or manage support tickets
User asks about SLA status or overdue items
User needs to search knowledge base for solutions
User wants to create tickets from incoming emails

Core Operations

Tickets

python .claude/scripts/ticket_manager.py create "Subject" --priority P2 --category incident
python .claude/scripts/ticket_manager.py assign TICKET_ID 

[Description truncada. Veja o README completo no GitHub.]

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