Vendor Evaluation Skill
Produces a structured vendor evaluation framework — from defining criteria through to a scored comparison and recommendation.
Required Inputs
- What you are procuring
- Vendors being evaluated (minimum 2)
- Key decision criteria (if known)
- Decision makers
- Budget range
- Timeline to decide
Output Structure
1. Evaluation Criteria and Weights
| Category | Weight | Rationale | |---|---|---| | Functional fit | [%] | Does it do what we need? | | Commercial terms | [%] | Price, flexibility, payment | | Implementation | [%] | How hard to get started? | | Support and SLA | [%] | What happens when things go wrong? | | Security and compliance | [%] | Meets regulatory requirements? | | Vendor stability | [%] | Will this company exist in 3 years? | | References | [%] | Who else uses this? |
Weights must total 100%.
2. Scoring Rubric
- 5: Exceeds requirements — clear best-in-class
- 4: Meets requirements — fully satisfies with minor gaps
- 3: Partially meets — notable gaps requiring workarounds
- 2: Significant gaps — would require workarounds
- 1: Does not meet — cannot satisfy requirement
3. Vendor Scorecard
| Criterion | Weight | [Vendor A] | Weighted | [Vendor B] | Weighted | [Vendor C] | Weighted | |---|---|---|---|---|---|---|---| | Functional fit | [%] | /5 | | /5 | | /5 | | | [Continue...] | | | | | | | | | Total | 100% | | /5 | | /5 | | /5 |
4. Key Questions for Every Vendor
Functional: Walk through [most critical use case]. What can your product not do that customers ask for? Commercial: What is included vs add-ons? Contract minimum term and notice period? Price protection at renewal? Implementation: Typical implementation for our size? What do you need from our team? Support: SLA for critical issues? Support included vs charged extra? Security: ISO 27001 / SOC 2 certified? Where is data stored? Breach notification process?
5. Reference Check Questions
- How long using [vendor]? Implementation surprises? Support responsiveness? One thing you wish you had known? Would you choose them again?
6. Recommendation
Recommended vendor: [Name] | Score: [X/5] Rationale: [Specific strengths that matter for this decision] Key risks: [Risk and mitigation] Conditions: [Contract terms to negotiate before signing] Runner-up: [Vendor and why they lost]
Quality Checks
- [ ] Evaluation criteria weights total 100%
- [ ] Scoring rubric is defined before scoring vendors (not post-hoc)
- [ ] Reference check questions are included
- [ ] Recommendation includes risks and conditions, not just a winner
- [ ] Runner-up rationale explains why they lost (enables future conversations)
- [ ] Contract terms to negotiate are specified
Example Trigger Phrases
- "Help me evaluate vendors for [procurement]"
- "Create a vendor scorecard for [software/service]"
- "Compare [Vendor A] vs [Vendor B] for [use case]"