Documentos

Use this skill when working with PandaDoc MCP tools - available tools, API key authentication, the hosted MCP server connection, documentation search, code generation assistance, rate limiting, error handling, and best practices for the PandaDoc API.

Use this skill when working with Proofpoint email quarantine - listing, searching, releasing, and deleting quarantined messages. Covers quarantine reasons, sender and recipient filtering, bulk operations, quarantine folders, and message preview. Essential for MSP help desk teams managing quarantined email for clients.

Use this skill when working with Blumira MSP (Managed Service Provider) multi-tenant operations, including managing multiple client accounts, cross-account finding queries, and per-account device/user management.

Use this skill when triaging ThreatLocker application approval requests — the heart of day-to-day ThreatLocker operations. Covers pulling the pending queue, grouping requests by application/hash, applying signed-publisher heuristics, and recommending approve/deny decisions with audit-friendly reasoning.

Use this skill to resolve the right bookable resource in TimeZest before creating a scheduling request — listing agents (individual technicians) and teams (round-robin / shared availability pools), fetching detail for a named resource, and deciding when to book an agent versus a team.

Use this skill when working with KnowBe4 users and groups - user lifecycle management, group creation and membership, risk scores, risk score history, user event tracking, and user status management. Covers user provisioning, group-based targeting for campaigns, individual and organizational risk assessment.

Use this skill when working with IT Glue organizations (companies/clients) - creating, searching, updating, and managing client documentation. Covers organization types, statuses, parent/child relationships, PSA sync, quick notes, and related resources like configurations, contacts, and passwords.

Create or improve documentation based on the current conversation. Use this when a plan has been created and changes were requested because it didn’t follow the repository’s conventions.

Use this skill when working with Abnormal Security account takeover (ATO) detection - suspicious sign-ins, impossible travel, compromised accounts, mailbox rule changes, and lateral movement indicators. Covers account takeover cases, investigation workflows, and remediation actions. Essential for MSP security analysts investigating compromised accounts detected by Abnormal Security.

Use this skill when working with the SpamTitan MCP tools — available tools, authentication via API key header, API structure, pagination, rate limiting, error handling, and best practices.

Use this skill when working with RunZero scan tasks — creating scans, scheduling recurring scans, managing explorers, configuring scan parameters, and reviewing scan results.

Use this skill when managing SpamTitan sender allowlists and blocklists — adding trusted senders to prevent false positives, blocking unwanted senders and domains, and reviewing existing list entries.