Documentos

Use this skill when working with Datto RMM alerts - viewing, resolving, and managing monitoring alerts. Covers all 25+ alert context types including antivirus_ctx, eventlog_ctx, perf_disk_usage_ctx, ransomware_ctx, and more. Includes alert priorities, resolution workflows, and context-specific handling.

Use this skill when integrating with Datto SaaS Protection (formerly Backupify). Covers the REST API base URL, bearer-token auth, seat & tenant model, backup status queries, restore operations, and known gotchas.

Use this skill when working with HaloPSA contracts - managing service agreements, recurring billing, prepaid hours, and contract renewals. Covers contract types, billing periods, recurring items, SLA associations, and financial workflows. Essential for MSP account managers handling service agreements in HaloPSA.

Use this skill when working with HaloPSA invoices — listing invoices by client or date range, filtering by payment and send status, and retrieving individual invoice details. Essential for MSP finance teams tracking billing, chasing unpaid invoices, and reconciling client accounts.

Use esta skill ao trabalhar com escalonamentos da Huntress — listando, revisando e resolvendo escalonamentos da equipe SOC da Huntress.

Use this skill when working with Datto RMM variables - account-level and site-level variables for storing configuration data. Covers variable CRUD operations, using variables in jobs/scripts, naming conventions, and variable management patterns.

Use this skill when integrating with Spanning Cloud Backup. Covers admin email + API token auth, the per-platform endpoint surface (M365, Google Workspace, Salesforce), user/license model, backup status queries, restore operations, and audit logs.

Use this skill when working with Better Stack log management (Logtail) -- querying logs, managing log sources, structured log search, log-based alerting, and log analysis workflows.

Use this skill when working with Sherweb subscriptions - viewing subscriptions, changing quantities, license management, subscription lifecycle, and quantity change workflows. Covers subscription states, seat adjustments, and provisioning status.

Create or improve documentation based on the current conversation. Use this when a plan has been created and changes were requested because it didn’t follow the repository’s conventions.

Use this skill when working with Atera RMM agents - listing, searching, monitoring, or executing commands on managed devices. Covers agent information, online/offline status, PowerShell execution, and agent lifecycle. Essential for MSP technicians managing endpoints through Atera RMM.

Use this skill to pick the correct TimeZest appointment type for a scheduling request — listing the appointment types configured for the tenant, reading each type's duration, and matching the type to the work described on a ConnectWise / Autotask / Halo ticket.