Explorar skills

Use this skill when working with ConnectWise PSA companies - creating, updating, searching, or managing company/account records. Covers company types, statuses, sites/locations, custom fields, and company relationships. Essential for MSP account management and CRM operations in ConnectWise PSA.

Challenge an approach with critical thinking. Use when questioning assumptions, validating decisions, testing approach validity, or preventing automatic agreement.

Use this skill when correlating data across multiple vendor tools during incident investigation. Combines PSA tickets, RMM device state, documentation platform assets, and configuration monitoring changes into a unified incident summary. Vendor-agnostic workflow applicable to Kaseya, ConnectWise, HaloPSA, Syncro, Atera, and other MSP stacks.

Use this skill when working with Rootly workflows -- creating automated incident response workflows, configuring triggers, actions, conditions, and managing workflow lifecycle.

Symfony Doctrine persistence — repository adapters, entity mapping, migrations, transactions, database patterns. Triggers on: doctrine, repository, persistence, database, mapping, migration, ORM, entity manager, DBAL, transaction

Utilize esta skill para gerenciar registros de sites Hudu, incluindo monitoramento, rastreamento SSL/TLS, segurança de e-mail (DMARC, DKIM, SPF), registros DNS e vinculação a empresas. Ela abrange operações CRUD de sites, campos de monitoramento e padrões de verificação de segurança de e-mail.

Use this skill when working with Microsoft 365 files - OneDrive personal storage, SharePoint document libraries, file sharing permissions, storage quotas, or searching across a user's files. Covers OneDrive and SharePoint via Microsoft Graph for MSP technicians handling file access issues.

Use this skill when working with PagerDuty alerts -- alert management, alert grouping, suppression, event routing, and the Events API v2 for sending trigger, acknowledge, and resolve events.

Use this skill when working with the Atera REST API - authentication, pagination, rate limiting, and error handling. Covers X-API-KEY header authentication, OData-style pagination, 700 requests/minute rate limits, and best practices for API integration.

Use quando o usuário precisa finalizar um negócio, lidar com objeções difíceis ou criar um Plano de Ação Mútua para fechar uma venda.

Use this skill when working with Autotask tickets - creating, updating, searching, or managing service desk operations. Covers ticket fields, queues, statuses, priorities, SLAs, escalation rules, and workflow automations. Includes business logic for validation, SLA calculations, and metrics. Essential for MSP technicians handling service delivery through Autotask PSA.

Comprehensive guide for creating software diagrams using Mermaid syntax. Use when users need to create, visualize, or document software through diagrams including class diagrams (domain modeling, object-oriented design), sequence diagrams (application flows, API interactions, code execution), flowcharts (processes, algorithms, user journeys), entity relationship diagrams (database schemas), C4 arc