Explorar skills

Habilidades do Claude para Otimização de Vendas.

Use quando o usuário precisa finalizar um negócio, lidar com objeções difíceis ou criar um Plano de Ação Mútua para fechar uma venda.

Use this skill when working with Atera tickets - creating, updating, searching, or managing service desk operations. Covers ticket fields, statuses, priorities, comments, work hours, and billing duration. Essential for MSP technicians handling service delivery through Atera.

Use this skill when working with Proofpoint forensics and threat response - auto-pull, search and destroy, message trace, evidence collection, and remediation workflows. Covers post-delivery remediation, message investigation, and incident response procedures for email-borne threats.

Database conventions and patterns. Use when working on database schemas, migrations, or data modeling.

Use this skill when working with the Abnormal Security REST API - Bearer token authentication, base URLs, rate limiting, pagination, OData filtering, error handling, and common API patterns. Covers token management, request/response formats, and integration best practices. Essential for developers and MSP administrators integrating with the Abnormal Security API.

Use this skill when working with Autotask Configuration Items (CIs) - asset management, inventory tracking, warranty monitoring, lifecycle management, and relationship mapping. Covers CI types, categories, DNS records, SSL certificates, related items, notes, and contract billing associations. Essential for MSP asset documentation and infrastructure tracking.

Use this skill when working with Autotask CRM - companies, contacts, sites/locations, and opportunities. Essential for MSP account management, client onboarding, and relationship tracking in Autotask PSA.

Use this skill when working with the SuperOps.ai GraphQL API - authentication, query building, mutations, pagination, rate limiting, and error handling. Covers Bearer token auth, cursor pagination, variable usage, and best practices for GraphQL integration with SuperOps.ai.

Use this skill when working with ConnectWise PSA projects - creating, updating, managing project phases, templates, and resource allocation. Covers project lifecycle, budgeting, billing methods, and project tickets. Essential for MSPs delivering project-based services through ConnectWise PSA.

Disciplined diagnosis loop for hard bugs and performance regressions. Reproduce → minimise → hypothesise → instrument → fix → regression-test. Use when user says "diagnose this" / "debug this", reports a bug, says something is broken/throwing/failing, or describes a performance regression.

Use this skill when working with the KnowBe4 REST API - Bearer token authentication, multi-region base URLs, pagination, rate limiting, error handling, and common request patterns. Covers all KnowBe4 API regions (US, EU, CA, UK, DE), authentication headers, response formats, and retry strategies.