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Use this skill when working with IT Glue passwords - secure credential storage, password categories, folders, embedded passwords, and access patterns. Covers security best practices, audit logging, password retrieval, and proper handling of sensitive credentials in documentation.

Reconcile cloud marketplace subscriptions (Pax8) against accounting invoices (Xero, QuickBooks Online) to identify billing gaps, unbilled subscriptions, and margin discrepancies

Habilidades de Claude para Otimização de Vendas

Use this skill when working with Checkpoint Harmony Email security incidents - incident lifecycle, status transitions, investigation workflows, notes and evidence collection, remediation tracking. Covers incident creation, triage, escalation, and closure workflows for email security events. Essential for MSP security analysts managing incident response across customer tenants in Checkpoint Harmony

Use this skill when working with the Warmly MCP tools - available tools, WorkOS AuthKit OAuth 2.0 + PKCE authentication, organization scoping, Streamable HTTP transport, credit usage, error handling, and best practices. Covers the official remote MCP server connection and all Warmly visitor intelligence tools.

Use this skill when working with Liongard inspectors, launchpoints, inspection scheduling, or triggering inspections on demand. Covers inspector templates, launchpoint configuration, cron schedules, running inspections, and troubleshooting failed runs.

Use this skill when working with Autotask ticket notes, ticket attachments, and ticket charges — retrieving individual notes, downloading attachments, managing labor charges on tickets. Supplements the core tickets skill with the secondary entities attached to tickets.

Use this skill when working with the TimeZest MCP tools — Bearer token authentication, the navigation pattern, scheduling-request payloads that carry PSA associated_entities (ConnectWise / Autotask / Halo ticket IDs), and the polling-only update model (no webhooks).

Use when the user mentions Jira issues (e.g., "PROJ-123"), asks about tickets, wants to create/view/update issues, check sprint status, or manage their Jira workflow. Triggers on keywords like "jira", "issue", "ticket", "sprint", "backlog", or issue key patterns.

Use this skill when working with Xero invoices - creating, searching, updating, voiding, and managing sales invoices (ACCREC) and supplier bills (ACCPAY). Covers invoice lifecycle, line items, tax handling, recurring managed services billing, and MSP invoice workflows.

Create or improve documentation based on the current conversation. Use this when a plan has been created and changes were requested because it didn’t follow the repository’s conventions.

Use this skill when working with Checkpoint Harmony Email threat detection and analysis - phishing, malware, BEC, account takeover, IOC extraction, threat timelines, and severity assessment. Covers threat types, detection engines, indicator analysis, and threat intelligence workflows. Essential for MSP security analysts investigating email-borne threats detected by Checkpoint Harmony Email & Colla