Explorar skills

Define and monitor adoption health metrics to identify at-risk accounts and expansion opportunities. Use this skill when a team needs to systematically track whether customers are successfully adopting and getting value from the product.

Design and operate a Voice of Customer program that surfaces systematic insights from customers. Use this skill when a team needs a structured system for collecting and acting on customer feedback.

Synthesize large volumes of customer feedback into structured themes and actionable product signals. Use this skill when feedback has been collected and needs to be organized into patterns that inform product decisions.

Establish a feedback intake and triage system that routes insights to the right product teams. Use this skill when a team needs a reliable system for processing incoming customer feedback.

Analyze funnel drop-off, retention curves, and cohort behavior to identify problems and opportunities. Use this skill when a team has data and needs to understand user behavior patterns.

Audit whether a product experiment was designed and run in a way that makes the result trustworthy. Use this skill when the user wants to check for issues such as peeking, invalid stopping logic, traffic imbalance, contamination, or other threats to validity.

Structure a product dashboard that supports consistent, fast decision-making. Use this skill when a team needs to design or improve a product metrics dashboard.

Design a metric alerting system with thresholds, alert logic, and escalation paths so teams can detect performance issues before they become serious. Use this skill when a product needs proactive monitoring rather than reactive discovery.

Define a metrics framework for a product area including primary metrics, secondary metrics, and guardrails. Use this skill when a team needs to decide what to measure and how metrics connect to goals.

Identify and interpret signals of product performance change including regressions, improvements, and anomalies. Use this skill when a team needs to investigate an unexpected change in a metric.

Diagnose the root cause of an unexpected metric movement by systematically ruling out alternative explanations. Use this skill when a significant metric change has been detected and the team needs to understand why it happened.

Plan the event tracking and instrumentation needed to measure product behavior and support analytics. Use this skill when a feature is being built and the analytics implementation needs to be defined before development.