LukeJMadden

Scheduled task monitoring skill. Use when checking cron job health, diagnosing missed jobs, or setting up monitoring.

Customer success skill — support triage, health scoring, churn prediction, onboarding. Use when tasks involve customers, support tickets, NPS, churn, or renewals.

Product management skill — feature prioritisation, roadmap tracking, user feedback synthesis, release notes. Use when tasks involve features, roadmaps, sprints, user feedback, or product decisions.

Procurement skill — vendor evaluation, spend analytics, contract renewals, cost optimisation. Use when tasks involve vendors, purchases, subscriptions, or cost management.

Newsletter pipeline skill — drafting, quality assurance, approval flow, scheduling. Use when creating, reviewing, or managing email newsletters.

Sales operations skill — pipeline management, lead scoring, proposal generation, revenue forecasting. Use when tasks involve leads, deals, proposals, CRM, or revenue targets.

Brand consistency enforcement skill. Use when writing any external-facing content to ensure voice, tone, and style match the brand guidelines.

5-step incident response playbook. Use when a service is down, degraded, or experiencing errors.

SEO, AEO, and GEO optimisation skill. Use when creating or auditing content for search visibility, answer engine discovery, and generative AI citation.

Financial controller skill — invoicing, reconciliation, cash flow monitoring, forecasting, tax compliance. Use when tasks involve money, budgets, expenses, invoices, or financial reporting.

Multi-platform social media content skill. Use when creating posts, adapting content across platforms, or planning social content.

Production-grade frontend design skill. Creates distinctive, polished interfaces that avoid generic AI aesthetics. Use when building any web page, component, or UI.