wyre-technology

Use this skill when working with the ConnectWise PSA REST API - authentication using public/private keys and clientId, pagination with page/pageSize, conditions query syntax, rate limiting (60/min), and error handling. Covers all common API patterns for ConnectWise PSA integration.

Use this skill to book a technician against a ConnectWise / Autotask / Halo PSA ticket via TimeZest — resolving the right agent and appointment type, creating a scheduling request, polling its status, and canceling when needed.

Use esta skill ao trabalhar com agentes, dispositivos e chaves de agente Blumira, incluindo listar dispositivos, verificar a saúde do agente e gerenciar chaves de implantação de agente.

Use this skill when working with PandaDoc MCP tools - available tools, API key authentication, the hosted MCP server connection, documentation search, code generation assistance, rate limiting, error handling, and best practices for the PandaDoc API.

Use this skill when working with the Syncro MSP API - authentication, pagination, rate limiting, and error handling. Covers API key setup, request patterns, response handling, and best practices for API integration.

Use this skill when working with KnowBe4 phishing simulations - creating campaigns, managing security tests, tracking recipient interactions (sent, opened, clicked, reported), calculating phish-prone percentages, and analyzing phishing simulation results. Covers campaign lifecycle, template selection, landing pages, and click tracking. Essential for MSP security teams running phishing awareness pr

Use this skill when working with Proofpoint email quarantine - listing, searching, releasing, and deleting quarantined messages. Covers quarantine reasons, sender and recipient filtering, bulk operations, quarantine folders, and message preview. Essential for MSP help desk teams managing quarantined email for clients.

Use this skill when working with Blumira MSP (Managed Service Provider) multi-tenant operations, including managing multiple client accounts, cross-account finding queries, and per-account device/user management.

Use this skill when working with PandaDoc documents - creating proposals, quotes, contracts, SOWs, and MSAs from templates, sending documents for signature, checking document status, downloading signed copies, and managing the full document lifecycle. Covers all document statuses, content tokens, pricing tables, and e-signature workflows.

Use this skill for Microsoft 365 security posture checks - MFA enrollment status, conditional access policies, risky sign-ins, suspicious inbox rules, compromised account indicators, and security audit tasks. Critical for MSPs performing security reviews or investigating suspected account compromises.

Use this skill when triaging ThreatLocker application approval requests — the heart of day-to-day ThreatLocker operations. Covers pulling the pending queue, grouping requests by application/hash, applying signed-publisher heuristics, and recommending approve/deny decisions with audit-friendly reasoning.

Use this skill to resolve the right bookable resource in TimeZest before creating a scheduling request — listing agents (individual technicians) and teams (round-robin / shared availability pools), fetching detail for a named resource, and deciding when to book an agent versus a team.