wyre-technology

Use this skill when working with Sherweb distributor billing - payable charges, billing periods, charge types, pricing breakdown, deductions, fees, taxes, invoices, and MSP margin calculations. Covers Setup, Recurring, and Usage charge types, billing cycles (OneTime, Monthly, Yearly), and pricing fields (listPrice, netPrice, prorated, subTotal).

Use esta skill para a descoberta de redes sem fio RunZero, listando redes descobertas, identificando pontos de acesso não autorizados, analisando configurações de segurança e auditando SSIDs.

Use this skill when working with SentinelOne PowerQuery and the Singularity Data Lake - executing threat hunting queries, understanding PowerQuery pipeline syntax, managing time ranges, and analyzing query results. Covers the powerquery, get_timestamp_range, and iso_to_unix_timestamp tools, query syntax reference, common hunting scenarios, and integration with Purple AI for query generation.

Use this skill when working with ConnectWise PSA companies - creating, updating, searching, or managing company/account records. Covers company types, statuses, sites/locations, custom fields, and company relationships. Essential for MSP account management and CRM operations in ConnectWise PSA.

Use this skill when correlating data across multiple vendor tools during incident investigation. Combines PSA tickets, RMM device state, documentation platform assets, and configuration monitoring changes into a unified incident summary. Vendor-agnostic workflow applicable to Kaseya, ConnectWise, HaloPSA, Syncro, Atera, and other MSP stacks.

Use this skill when working with Rootly workflows -- creating automated incident response workflows, configuring triggers, actions, conditions, and managing workflow lifecycle.

Utilize esta skill para gerenciar registros de sites Hudu, incluindo monitoramento, rastreamento SSL/TLS, segurança de e-mail (DMARC, DKIM, SPF), registros DNS e vinculação a empresas. Ela abrange operações CRUD de sites, campos de monitoramento e padrões de verificação de segurança de e-mail.

Use this skill when working with Microsoft 365 files - OneDrive personal storage, SharePoint document libraries, file sharing permissions, storage quotas, or searching across a user's files. Covers OneDrive and SharePoint via Microsoft Graph for MSP technicians handling file access issues.

Use this skill when working with PagerDuty alerts -- alert management, alert grouping, suppression, event routing, and the Events API v2 for sending trigger, acknowledge, and resolve events.

Use this skill when working with the Atera REST API - authentication, pagination, rate limiting, and error handling. Covers X-API-KEY header authentication, OData-style pagination, 700 requests/minute rate limits, and best practices for API integration.

Use this skill when working with Autotask tickets - creating, updating, searching, or managing service desk operations. Covers ticket fields, queues, statuses, priorities, SLAs, escalation rules, and workflow automations. Includes business logic for validation, SLA calculations, and metrics. Essential for MSP technicians handling service delivery through Autotask PSA.

Use this skill when working with Datto RMM audit data - hardware inventory, software inventory, network interfaces, and system information. Covers device audit retrieval, ESXi host audits, printer audits, and audit data freshness tracking.