wyre-technology

Utilize esta skill para gerenciar atribuições de licenças M365 e inventário de licenças CSP via CIPP, listando o uso por tenant, identificando licenças não utilizadas e exibindo SKUs disponíveis. Ela também gera relatórios de otimização de licenças para faturamento de MSP.

Use this skill when working with Xero contacts (customers/suppliers) - creating, searching, updating, and managing client organizations. Covers contact fields, contact groups, MSP client management, billing address handling, and cross-referencing with PSA systems.

Use this skill when working with Autotask picklist and reference data — listing queues, ticket statuses, ticket priorities, and phases. These tools return the configured lookup values for your specific Autotask instance, which are required when creating or filtering tickets and other entities.

Use esta skill ao fazer chamadas de API para o Salesbuildr. Ela abrange autenticação via cabeçalho api-key, paginação baseada em offset, tratamento de erros e limitação de taxa (500 requisições a cada 10 minutos).

Use this skill when working with the Kaseya VSA REST API. Covers two-step token-based authentication, the /api/v1.0 surface, pagination ($skip/$top), filtering ($filter), request/response envelope, error codes, and Kaseya One SSO bearer-token auth for unified-login tenants.

Use this skill when working with IT Glue contacts - managing client contacts, contact types, locations, and communication details. Covers contact creation, organization relationships, contact notes, PSA sync, and lookup patterns for effective client communication management.

Use this skill when working with Autotask projects - creating projects, managing tasks, phases, milestones, and resource assignments. Essential for MSP project managers handling client implementations, migrations, and scheduled work in Autotask PSA.

Use this skill when connecting the Microsoft Graph MCP Server for Enterprise to the Wyre MCP Gateway — registering the BYOC multi-tenant Entra app, supplying tenantId/clientId/clientSecret, and (the part everyone misses) granting per-tenant admin consent for the MCP.* delegated permissions out of band. Also covers the preview status and the 100 calls/min/user rate limit.

Use this skill when working with HaloPSA tickets - creating, updating, searching, or managing service desk operations. Covers ticket fields, statuses, priorities, ticket types, actions, attachments, SLAs, and workflows. Essential for MSP technicians handling service delivery through HaloPSA.

Use this skill when working with NinjaOne tickets - creating, updating, searching, and managing ticketing operations. NinjaOne's built-in ticketing integrates with device monitoring for streamlined MSP workflows.

Use this skill when managing the SpamTitan quarantine queue — listing held messages, releasing legitimate emails, deleting spam, reviewing email flow statistics, and performing bulk quarantine operations.

Use this skill when working with Autotask expense reports and expense items - creating expense reports, adding line items, searching reports by status or submitter, tracking reimbursable vs billable expenses, and managing expense approval workflows. Covers expense categories, payment types, receipt tracking, and company billing for MSP operational expenses.