wyre-technology

Use this skill when working with Atera alerts - viewing, acknowledging, resolving, or managing alerts from monitored devices. Covers alert types, severity levels, alert sources, and alert-to-ticket conversion. Essential for MSP monitoring operations through Atera.

Use this skill when working with Microsoft 365 users - listing, searching, creating, disabling, or checking user properties. Covers account status, MFA enrollment, license assignment, group membership, and manager hierarchy. Essential for MSP technicians handling M365 user administration.

Use this skill when working with Xero chart of accounts - navigating account codes, creating accounts, understanding account types and classes, tax settings, and mapping MSP revenue and expense categories to the general ledger.

Utilize esta skill ao operar Blackpoint Cyber (CompassOne) como parceiro MSP para enumerar inquilinos de clientes, varrer detecções e vulnerabilidades, identificar anomalias de volume e construir scorecards por inquilino.

Use this skill when working with Rootly postmortems -- creating retrospectives, managing action items, applying templates, and conducting blameless reviews after incidents are resolved.

Use this skill when working with the QuickBooks Online API - OAuth2 authentication, REST structure, Intuit query language, pagination, rate limiting, error handling, minor version headers, and best practices. Covers base URL patterns, sandbox vs production, and the Fault error object format.

Use this skill when working with RunZero services — listing discovered services, filtering by port or protocol, identifying vulnerabilities, and auditing exposed services across sites.

Use this skill when working with PagerDuty incidents - listing, triaging, creating, updating, resolving, and investigating incidents. Covers incident lifecycle (triggered/acknowledged/resolved), urgency levels, alert grouping, incident notes, log entries, past incidents pattern matching, and cross-vendor PSA ticket correlation workflows for MSPs.

Use this skill when checking Mimecast email delivery queue status — identifying stuck messages, delivery delays, and backlog conditions.

Use this skill when [describe the trigger conditions - what user requests or contexts should activate this skill]. Include specific scenarios and use cases.

Use esta skill ao trabalhar com faturamento do Autotask — recuperando itens de faturamento, verificando níveis de aprovação e pesquisando faturas. Essencial para equipes financeiras de MSPs e gerentes de contas que conciliam trabalhos faturáveis, aprovam cobranças e exportam dados para faturamento.

Use this skill when working with Syncro MSP assets - tracking hardware, software, and devices for customers. Covers asset fields, RMM integration, patch management, and asset-related operations. Essential for MSP inventory management and endpoint monitoring through Syncro.