wyre-technology

Use this skill when investigating Mimecast threat activity — TTP logs for URL clicks, malicious attachment analysis, impersonation attempts, threat remediation incidents, and audit events.

Use this skill when working with SentinelOne XSPM misconfigurations - cloud security posture management across AWS, Azure, GCP, Kubernetes, identity, and infrastructure-as-code. Covers misconfiguration detection, compliance standards, MITRE ATT&CK mappings, remediation steps, evidence details, and posture review workflows for MSP clients.

Use this skill when working with Crewhu CSAT/NPS surveys — listing recent responses, drilling into a specific survey, isolating detractors and promoters for follow-up, and rolling responses up by user.

Use this skill when working with the ConnectWise PSA product catalog — searching, creating, or updating catalog items (SKUs), managing categories, subcategories, manufacturers, or using catalog items on quotes, opportunities, agreements, and tickets. Covers the full catalog item field reference, the common MSP workflows (hardware SKU, software license, managed service, agreement add-on), and the p

Use this skill when working with ImmyBot maintenance sessions — the reconciliation engine that brings endpoints into their desired state. Covers starting and controlling sessions, polling running sessions, and reading session logs and results to diagnose a failed deployment or remediation.

Use this skill when working with Proofpoint people-centric security - Very Attacked People (VAP) reports, top clickers, user risk scoring, attack index, and user-level threat analytics. Covers identifying high-risk users, measuring user susceptibility, and implementing targeted security controls for the most attacked people.

Use this skill when triaging tickets in any PSA - determining priority, categorization, routing, and initial response. Vendor-agnostic best practices for efficient ticket handling applicable to Autotask, ConnectWise, HaloPSA, and other platforms.

Use this skill when Autotask MCP tools aren't loading, when you can't find the right Autotask tool to call, or when working with a lazy-loaded MCP connection where only meta-tools are available. Covers the progressive discovery pattern using list_categories, list_category_tools, and execute_tool, plus the intelligent router for natural language tool lookup.

Diagnose and resolve common issues with the WYRE MCP Gateway — missing vendor tools, OAuth failures, "Failed to update tool access" errors, expired credentials, and the request flow through mcp-remote → gateway → vendor container → external API.

Use this skill when integrating with the Datto BCDR (Backup Portal) REST API. Covers the public/private key HMAC-SHA256 signing flow, the /v1 endpoint surface, pagination, appliance/agent hierarchy, screenshot verification retrieval, and known gotchas.

Use this skill when working with RunZero assets — searching and browsing the asset inventory, inspecting asset attributes, OS fingerprinting, hardware details, and network interfaces.

Use this skill when working with ImmyBot tenants and fleet-wide reporting — listing and searching client organizations, pulling per-tenant compliance dashboards and software-inventory rollups, and auditing background task queues (running, queued, failed) to produce client-facing or operational status reports.